Boarding Services

Weekday Drop-off and Pick-up

Excluding Holiday’s

Our indoor kennels are temperature controlled for all year comfort. Your dog will have regular outside time every day in the morning, afternoon and evening.

Boarding Includes:

  • Eight hours of play in open-air, fully-fenced fields 

  • Dogs play together

  • Fully covered kennels for rest times and lunch breaks 

  • Fully supervised play at all times by dog handlers and trainers

  • Organized play groups — large dogs in one field, small to medium dogs in a separate field 

  • Open farm-like grass setting, one-acre play areas with 9 ft fencing

  • Special care for puppies with separate supervised puppy play area 

  • Human trainer interaction all day. Dogs are never unsupervised. Personal attention is given to each and every dog.

  • 24-hour onsite care 

  • One-hour evening playtime 

  • Late night potty and night checks between 8 - 9 pm 

  • Heated and air-conditioned kennel barn 

Drop-off and Pick-up Times

Drop-off: 7:30 - 8:30 am

Pick-up: 7:30 - 8:30 am

OR

3:30 - 4:30 pm  ($42 for afternoon pick-up)

IMPORTANT: Dogs coming into our care must visit us one month prior to trip for one or two daycare days to prepare for their stay. Please contact us ahead of your travel plans.

NOTE: No weekend drop-off and pick-up for boarding. There will be an additional $42 daycare fee when picking up in the afternoon.

What To Bring

Please pack the following items in a labeled shopping bag:

  • Food with the instructions on your ProPet Profile

  • Rain coat and a towel labelled with your dog’s name

  • Buckle collar - Harnesses will be removed and stored in shopping bag

If you want to bring your dog’s bed please know that we cannot guarantee that it won’t get chewed or damaged.

We will provide food bowls and water buckets.

Payment and refund terms

Fee: $68 per day tax included.

Please send your e-transfer payment to payment@hidden-acres.ca. 

Note, there will be an additional $10 fee per day for stat holidays and weekend pick-ups.

Cancellation policy: We require 30 days notice of cancellation for a full refund and 16-29 days notice for a 50% refund. Full refund if cancelled more than 30 days in advance.

No refunds will be provided for cancellations received under less than 15 days.

Late fee of $5 every 30 minutes passed 4:30 pm, waived if given notice.